FREQUENTLY ASKED QUESTIONS
1. What is the LISTERINE® Dental Academy?
The LISTERINE® Dental Academy is an exciting new free programme brought to you by LISTERINE®, which
- Assists with career development
- Builds on the existing relationship between you and LISTERINE®
- Provides you with support by increasing product understanding
- Keeps you up to date with the latest global insights and trends
2. Who can join the LISTERINE® Dental Academy?
Dental Health Care Practitioners such as Dental Therapists, Dentists, Oral Hygienists, Periodontists, Prosthodontists and Orthodontists.
3. How can I join/sign up to the LISTERINE® Dental Academy?
- Dental Health Care practitioners who have an existing relationship with LISTERINE®, will be invited to join the programme via email/SMS/direct mail/telephone.
- Dental Health Care Professionals who have not been invited, will not be granted access to the programme.
4. Can I invite others to join?
- Members can invite fellow dental professionals to join the programme by forwarding their email addresses to firstname.lastname@example.org.
- The LISTERINE® Dental Academy Team will contact them and invite them to join the programme.
5. Why should I sign up to the LISTERINE® Dental Academy?
The LISTERINE® Dental Academy grants you access to the tools and information you need to optimise your patient’s oral health.
By joining, you get:
- Multiple chances to earn CPD (Continuing Professional Development) points
- LISTERINE® Dental pack containing LISTERINE® cosmetic product samples
- LISTERINE® cosmetic product samples for your patients
- LISTERINE® product discounts for your patients
- Regular emails focusing on specific oral health issues
- A portal for increasing professional product understanding and better oral health
- Tools to have a conversation with your patients regarding their daily oral care routine
- Access to evidence-based science and facts to assist you in making recommendations.
6. How many CPD points will I earn if I join?
The programme grants you access to up to 3 CPD activities per year, each of which could earn you a minimum of 1 CPD point.
7. Do you offer any other collateral?
Not currently. If you have any suggestions you can forward them to the LISTERINE® Dental Academy Team at email@example.com.
8. Why does LISTERINE® no longer send out Reps?
The global demand for instant support is on the increase. The LISTERINE® Dental Academy was created to meet this need and fill the gap left by reps.
9. Do I have to sign up every year?
No, you only need to sign up once. If you no longer want to be part of the programme you can opt out by visiting My Profile and selecting the opt out option. Alternately you can notify us by email at firstname.lastname@example.org or call us on 086 041 0032.
10. I’ve forgotten my password – what do I do?
Please click the Forgot Password link on the homepage. After entering the email address you signed up with, you’ll receive an email with a one-time login link to reset your password. Click the link and enter a new password. If you continue to experience problems, you can email us at email@example.com or contact us on 086 041 0032.
11. How do I update my details?
Updating your details is easy and straightforward. Simply click the My Profile link and enter your new details. Alternately you can notify us by email at firstname.lastname@example.org or call us on 086 041 0032.
12. What do I do if I move to a different dental practice?
Please call us on 086 041 0032 and we’ll update your details straightaway.
13. What do you do with my contact details?
14. How do I leave the programme?
If you no longer want to be part of the programme you can opt out by visiting My Profile and selecting the opt out option. Alternately you can notify us by email at email@example.com or call us on 086 041 0032.